AI PIONEERS IN LATIN AMERICA · 7 YEARS · 3 OFFICES
Artificial intelligence
that operates your business.
From Bogotá, Lima, and USA we build intelligent agents that serve, automate, and scale operations for governments and enterprises across LatAm, the USA, and Europe.
✦ Top 50 LatAm Startups · Rockstart
01 · TRUST · WHO OPERATES WITH US
We work with governments, defense, healthcare and enterprises across Colombia, Peru, USA and Europe.
- Gobernación de Cundinamarca
- Gobernación de Boyacá
- Gobernación del Valle del Cauca
- Gobernación de Santander
- Alcaldía Mayor de Bogotá
- Alcaldía de Manizales
- Alcaldía de Santiago de Cali
- Alcaldía de Sopó
- Contraloría de Cali
- Contraloría Departamental del Tolima
- Personería de Bogotá
- Secretaría de Salud de Boyacá
- Secretaría de Salud de Bucaramanga
- Municipio de Funza
- Municipio de Aguazul
- Municipio de Bucaramanga
- Municipio de La Tebaida
- Instituto Nacional de Cancerología
- Instituto Distrital de Recreación y Deporte (IDRD)
- INDERVALLE
- Instituto Deportivo y Recreativo de Fusagasugá
- Instituto de Tránsito de Boyacá (ITBOY)
- Asociación de Municipios del Catatumbo, Ocaña y Sur del Cesar
- Bomberos de Bucaramanga
02 · DIFFERENCE · THE CLOUDCITY DIFFERENCE
Three things no foreign SaaS can offer.
01 / WE OPERATE
Our agents do not assist — they serve, generate, decide and deliver end-to-end.
02 / LOCAL COMPUTE
One of the few datacenters in Colombia with AI servers. Your data and agents operate under national jurisdiction.
03 / NEIGHBORS
Senior team in Bogotá, Lima and USA. Same time zone, same language, same culture.
03 · PLATFORM · ONE PLATFORM. FOUR DISCIPLINES.
We build, engage, operate and advise — under one engineering roof.
BUILD · WE BUILD
- AI Agents ★
- K-12 AI Platform
- Custom Software
- Mobile Apps
- Web
View all →
ENGAGE · WE REACH
- Call Centers
- Digital Marketing
- Email Marketing
- SMS
- Surveys
- Media Measurement
- Branding
View all →
OPERATE · WE RUN
- GPU Datacenter ★
- Dedicated Hosting
- Backups
- SSL & Licenses
View all →
ADVISE · WE ADVISE
- Tech Consulting
- BPO
- Document Management (SGDA)
View all →
04 · INDUSTRIES · INDUSTRIES OPERATING WITH AI
We design by context. Every industry has its own rules, data and regulators — so do our solutions.
-
⚖
Government
Citizen service at scale with AI.
80+ clients
-
🛡
Defense
Command, data and operations with information sovereignty.
12+ entities
-
+
Healthcare
EHR, triage and logistics with AI.
8+ providers
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🎓
Education
Academic platform with AI for K-12 and higher ed.
9+ institutions
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🛒
Retail / E-commerce
Conversion, support and e-commerce analytics.
6+ brands
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🏭
Manufacturing
Predictive, vision and plant optimization.
5+ plants
05 · STAGES · WHAT STAGE ARE YOU AT?
From first conversation to multi-tenant agents in production.
01
Strategy
Where do we start? Roadmap, business case, governance.
See consulting →
02
Pilot
A real use case in 6-12 weeks with measurable outcomes.
See accelerators →
03
Production
Live with monitoring, eval and SLA.
See CASUR case →
04
Scale
MLOps, governance, cost control, multi-tenant agents.
See Sedapar case →
06 · FEATURED CASE · UTILITIES · AI AGENT
800K
citizens served per month
Sedapar (Peru)
CELESTE, the agent that serves 800,000 citizens every month.
Sedapar — the largest water utility in Lima — serves its users with CELESTE: an agent that handles billing inquiries, generates and delivers PDFs, schedules maintenance, escalates critical incidents to humans, and operates 24/7 in Peruvian Spanish.
- 80% reduction in walk-in service
- <2s average response time
- 11 integrated channels (WhatsApp, web, IVR, app)
7
years in AI
3
offices · LatAm/USA
120+
clients pub+priv+intl
1.2M
users served/month
LOCAL GPU
Datacenter in Colombia
09 · SOVEREIGNTY · YOUR DATA. YOUR COMPUTE. YOUR TERRITORY.
The only AI infrastructure in LatAm combining local GPU, owned datacenter, and national regulation.
AI GPUs in Colombia
One of the few Colombian datacenters running latest-generation AI accelerators. Inference and training without leaving jurisdiction.
Data sovereignty
Your data does not cross borders unless you decide. AI compute under Colombian legal framework.
International standards
ISO 27001, GDPR-aligned, RGPD, SOC 2 Type II controls in process. Annual audit.
Regional latency
Inference from Colombia: ~30ms to LatAm vs ~180ms if your agents run in us-east.
10 · INSIGHTS · LATEST WRITING
Go to blog →-
CASE · 2026-04
How CELESTE serves 800,000 people per month
Architecture, integrations and outcomes of the Sedapar agent.
Read →
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OPINION · 2026-04
Data sovereignty in LatAm: why it matters more each year
Regulatory framework, cross-border risk, and why local compute changes the math.
Read →
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TECHNICAL · 2026-03
The AI agent stack we run in production
Models, vector DB, observability, evals and orchestration that survives real load.
Read →
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