Site operator:Cloudcity Colombia SAS, Colombian tax ID (NIT) 901.249.716, Bogotá D.C., Colombia ("Cloudcity"). By accessing https://cloudcity.com.co you accept these terms. If you do not agree, please do not use the site.
1. Use of the site
The site serves informational and commercial purposes. You agree to use it lawfully, without attempting to breach its security, scrape it at scale or through automated means without authorization, impersonate others, or interfere with its operation.
2. Intellectual property
The texts, designs, code, images, logos and trademarks on this site are the property of Cloudcity or their respective owners, and are protected by Law 23 of 1982 and Andean Decision 351 of 1993 (Colombia and Peru), United States copyright law (including the DMCA) and applicable international treaties. Quoting with attribution is allowed; commercial reproduction requires written authorization.
3. Service information
The service information published here is for reference and does not constitute a binding offer. Scope, timelines, pricing, service levels and conditions are agreed in specific proposals and contracts with each client, which prevail over this site.
4. Cloud IA and AI-generated content
The "Cloud IA" assistant generates responses automatically and can make mistakes. Its answers are for guidance only, do not constitute professional, legal or technical advice, and create no contractual commitments. Verify important information with our human team. Do not enter sensitive data or confidential information into the chat.
5. Availability
We aim for continuous availability of the site but do not guarantee 100% uptime. We may perform maintenance, updates or temporary suspensions without prior notice.
6. External links
The site contains links to third-party resources (for example, WhatsApp) whose content we do not control. We are not responsible for the information, policies or practices of third-party sites.
7. Limitation of liability
To the maximum extent permitted by applicable law, Cloudcity shall not be liable for indirect, incidental or consequential damages arising from the use of, or inability to use, the site. Nothing in these terms limits non-waivable rights granted to you by the consumer protection laws of your jurisdiction (in Colombia, Law 1480 of 2011; in Peru, the Consumer Protection and Defense Code — INDECOPI).
8. Privacy and cookies
The processing of personal data is governed by our Privacy policy and the use of cookies by our Cookie policy.
9. Governing law and jurisdiction
- This site is operated from Colombia: any dispute about its use is governed by the laws of the Republic of Colombia, with jurisdiction in the courts of Bogotá D.C.
- Service contracts entered into with Cloudcity in Peru are governed by the laws of the Republic of Peru; those entered into with our United States entity, by the laws of the State of USA (USA), unless the contract states otherwise.
- Mandatory consumer protection rules of your country of residence prevail where applicable.
10. Changes
We may update these terms at any time. The current version, with its update date, will always be the one published on this page. Continued use of the site after a change constitutes acceptance.
11. Contact
Questions about these terms: info@cloudcity.com.co · +57 318 201 1697.